Terms & Conditions
Invoicing & Payment: Retainers are invoiced on the 1st of each month and due strictly net-15. Hourly projects require a 20-hour upfront deposit for initial onboarding.
Unused Hours: Retainer hours do not roll over month-to-month. This policy protects dedicated, reserved capacity in my calendar.
Expense Reimbursement: On-site travel, lodging, and project-specific materials outside of standard office overhead are billed at actual cost plus a 10% administrative handling fee.